Listed below are summary documents outlining the details of each warranty. See store for additional information and pricing.
THE RC WILLEY PLEDGE OF PROTECTION
In 1932, Rufus Call Willey began selling appliances to his friends and neighbors in Syracuse, Utah. He started his business with a simple philosophy—people
deserve quality merchandise and great service at a fair price. Today,
that same philosophy still exists at the company he founded over 60
years ago. That's why R.C. Willey offers you the security of our "Pledge
of Protection".
The Pledge of Protection
Even the best quality merchandise can sometimes need repairs, and repairs
are expensive. R.C. Willey's Pledge of Protection protects you from
the high cost of repair bills. If the item covered by the Pledge of
Protection fails, R.C. Willey will fix it. There's no paper work to
complete, no hassles, no fuss. Just call the nearest R.C. Willey location
and you will be referred to a factory-authorized service center in your
area. Present your sales receipt and a factory-trained technician will
perform the needed repairs on your purchase. You never see a bill on
repairs completed under this agreement.
What Is Covered?
The pledge of protection extends the manufacturer's warranty for the
period of the pledge. Anything covered under the manufacturer's warranty
is covered for that time period. Exclusions generally include disposable
items like batteries. Naturally, damage caused by misuse or abuse is
not covered.
Click here
to view the Utah/Idaho/Nevada Consumer Protection Plan.
Click here
to view the California Consumer Protection Plan.
Other Pledge of Protection Benefits
Yearly head cleanings on Camcorders and VCR's
Protects against damaged caused by lightning
Provides up to $100 in food spoilage compensation
Provides for in-home repairs on large TV's and appliances
Provides for "close-to-home" repairs. No need for shipping in
most cases
Warranty "Buy-Back" Program
Warranty Buy-Back Program
When you purchase a Qualifying Extended Warranty from R.C. Willey and
do not need to use the warranty in any from, you may qualify to receive
an R.C. Willey gift certificate at the end of the warranty term equal
to 50% of the cost of the warranty. Please read the following details.
The extended warranty must be expired to receive the "Buy-Back"
gift certificate.
The "Buy-Back" must be claimed within 90 days after the extended
warranty has expired. It is the customer's responsibility to notify
the R.C. Willey warranty department that the warranty has expired
to receive the "Buy-Back" gift certificate. (In Salt Lake City,
UT call 801-464-2340; in Boise, ID call 208-288-4100; and in Las
Vegas, NV call 702-856-8000).
The Warranty Buy-Back will be in the form of an R.C. Willey gift
certificate equal to one-half the actual cost of the extended
warranty paid by the customer. No cash, checks or credit to the
customer's account will be issues. After the customer notifies
the warranty department and the customer qualifies, the gift certificate
will be mailed to the customer. This gift certificate may be used
to purchase any merchandise from R.C. Willey.
The customer's account must be in good standing before the gift
certificate can be issued.
If any claims in any form have been made against the extended
warranty, the customer does not qualify for the Buy-Back program.
The customer must have purchased the Qualified Extended Warranties
after July 15, 1999.
The Extended Warranty Plan must have been purchased from R.C.
Willey at the time of the product purchase. Warranties purchased
through telemarketing programs do not qualify.
The Buy-Back program applies to the original purchase and is non-transferable.
Eligible Warranties
The extended warranties that qualify for the 50% Buy-Back are
as follows:
All 5-Year Electronics Extended Warranties
All 4-Year Electronics Extended Warranties
All 5-Year Computer Extended Warranties
All 3-Year Computer Extended Warranties
All 3-Year Treadmill Extended Warranties
All 3-Year DSS Extended Warranties
All 10-Year Refrigeration Compressor Extended Warranties
All 10-Year Clothes Washer Transmission Extended Warranties
Specific Warranty Details
Click below for additional details for specific plans
