Customer Service Call Center Representative

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Customer Service Call Center Representative

Location

California Furniture Warehouse - RDC
10000 Alantown Dr #110
Roseville, CA 95678

Hours

Full-time

Starting Wage

$14.75

Starting Wage Max

$14.75

Schedule

Monday - Saturday with Sundays and 1 Additional Weekday Off

Description

R.C. Willey, the largest volume furniture retailer in Northern California, is looking for a motivated, hardworking, career-minded, and enthusiastic Call Center Customer Service Associate at our Roseville Distribution Center.


DUTIES AND RESPONSIBILITIES

  • Receiving and responding to customer calls and support efforts regarding customer concerns, delivery concerns, sales issues, and service center issues.
  • Providing assistance to Delivery and Customer Service Departments in handling customer issues and/or concerns.
  • Providing back up and support to Will-Call customer service as assigned.
  • Ensuring that all calls/customers are assisted in a timely and professional manner.
  • And all other duties as assigned by management.

  • JOB REQUIREMENTS

  • Positive attitude towards R.C. Willey and our customers.
  • Must have the ability to handle difficult situations with customers.
  • Must have general typing, data entry, and 10-key computer skills.
  • Great communication and interpersonal skills.
  • Customer service experience preferred.

  • WHAT YOU GET

  • $14.75 hourly wage.
  • Health, dental, vision, life, disability, and supplemental insurances.
  • Paid sick, vacation and holidays.
  • Flex-Spending accounts.
  • Company contributions to Health Savings Accounts.
  • 401K with company match.
  • Incredible employee discounts!
  • Tuition Reimbursement starting 2021!
  • SUNDAYS OFF!

  • If interested you must apply online at www.rcwilley.com/jobs. We conduct thorough employment/criminal background checks and drug screens.

    Bookmark and Share Posted: October 5, 2020

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