Customer Service Call Center Representative

Location

California Furniture Warehouse - RDC
10000 Alantown Dr #110
Roseville, CA 95678

Hours

Full-time

Starting Wage

$14.75

Starting Wage Max

$14.75

Schedule

Monday - Saturday with Sundays and 1 Additional Weekday Off

Description

R.C. Willey, the largest volume furniture retailer in Northern California, is looking for a motivated, hardworking, career-minded, and enthusiastic Call Center Customer Service Associate at our Roseville Distribution Center.

DUTIES AND RESPONSIBILITIES

Receiving and responding to customer calls and support efforts regarding customer concerns, delivery concerns, sales issues, and service center issues.

Providing assistance to Delivery and Customer Service Departments in handling customer issues and/or concerns.

Providing back up and support to Will-Call customer service as assigned.

Ensuring that all calls/customers are assisted in a timely and professional manner.

And all other duties as assigned by management.

JOB REQUIREMENTS

Positive attitude towards R.C. Willey and our customers.

Must have the ability to handle difficult situations with customers.

Must have general typing, data entry, and 10-key computer skills.

Great communication and interpersonal skills.

Customer service experience preferred.

WHAT YOU GET

$14.75 hourly wage.

Health, dental, vision, life, disability, and supplemental insurances.

Paid sick, vacation and holidays.

Flex-Spending accounts.

Company contributions to Health Savings Accounts.

401K with company match.

Incredible employee discounts!

SUNDAYS OFF!

If interested you must apply online at www.rcwilley.com/jobs. We conduct thorough employment/criminal background checks and drug screens.

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Posted: January 13, 2021