Customer Service (In-bound Call Center)
Sacramento Warehouse, California - RDC
10000 Alantown Dr #110
Roseville, CA 95678
Starting Wage Max$12.65
Monday-Saturday; Sunday and one day during the week off
R.C. Willey is searching for a full time Distribution Center Customer Service associate at our Roseville Distribution Center location. We provide competitive benefits including medical, dental, and vision insurances, 401(k) with company match, profit sharing bonus, employee discount, Sundays off, paid vacation and sick time, and more.Primary duties include, but are not limited to: responsible for receiving and responding to customer calls and support efforts regarding customer concerns, delivery concerns, sales issues, and service center issues; providing back up and support to Will-Call customer service as assigned; ensuring that all calls/customers are assisted in a timely and professional manner; and all other duties as assigned.
The ideal applicant must have a positive attitude towards R.C. Willey and our customers; must have the ability to handle difficult situations with customers; must have excellent communication and interpersonal skills; must have general typing, data entry, and 10-key computer skills. Customer service experience preferred.
All qualified applicants may apply online at www.rcwilley.com or in person. We conduct thorough employment/criminal background checks and drug screens.