Customer Service Representative - Part Time

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Customer Service Representative - Part Time

Location

Utah Carpet and Flooring Warehouse - CDC
2301 S 300 W
Salt Lake City, UT 84115

Hours

Part-time

Starting Wage

$14.00

Starting Wage Max

$14.00

Schedule

Monday - Saturday: 20-25 hours per week

Description

Starting Wage: $14 per hour

RC Willey Home Furnishings has been serving our community for nearly 90 years. With a foundation built on trust, our employees get more than just a paycheck. We are committed to helping each other succeed and balance work with life responsibilities and opportunities. With flexible schedules, paid time off, and employee purchase discounts we want the best for our team.


WHAT YOU WILL GET:

  • Flexible, friendly work environment.
  • Paid Time Off Starting your first day!
  • Awesome Employee Purchase Discounts.
  • Annual Company Profit Sharing.
  • 401(k) with company match and more!

  • WHAT YOU WILL BE DOING:
  • Receive and respond to a wide variety of phone calls from customers, contractors and store associates.
  • Work with customers, contractors and support staff to schedule flooring installations and repairs.
  • Prepare and print flooring contracts (orders) and include all supporting documents needed for contractors to pick up for their scheduled installations.
  • Respond to customer complaints regarding any installation issues.
  • Perform a wide variety of data entry including document filing and claims processing.
  • All other duties as assigned.

  • WHAT YOU WILL BRING ALONG:
  • Excellent customer service and problem solving skills.
  • Must be able to work as a team with coworkers to accomplish daily goals.
  • Must be able to type at least 45 wpm and proficient with Microsoft Office (Excel, Word).
  • Must be able to multi-task, pay attention to details and follow through with assigned tasks.
  • Must be dependable, self-motivated and have the ability to work under minimal supervision.

  • WE WILL HELP YOU SUCCEED

    We provide onsite training and one on one coaching from our support staff. To help keep our employees and customers safe, we perform a criminal background check and drug screen.

    Join our Team! Click on the link below to complete an application.

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