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UPDATE: Store Closures
UPDATE: Store Closures
An Update on Our Response to the Novel Coronavirus (COVID-19) March 20, 2020 To our Delta Shores and Rocklin customers: As the coronavirus situation is ever changing, the safety of our customers and associates remains our top priority. In order to do our part to help prevent further spread of this virus, we are temporarily closing our Delta Shores and Rocklin stores, effective March 20th. We will continue to monitor the situation and inform you when we reopen. If you have an urgent need in your home, we are available to help in the following ways: • You can reach us by phone at our Delta Shores location at (916) 665-3100 or our Rocklin location at (916) 770-2400. Our phone hours are Monday through Saturday from 11 a.m. to 7 p.m. We are able to take orders over the phone as well as answer any questions. • We are always available online at www.rcwilley.com. Essential items such as home appliances (you may need instantly for medications and food storage) are available online. o Many items online can be shipped to you via our FREE Curbside shipment option. Items will be placed in your garage or on your front porch. Our standard delivery is also available upon request and in homes where everyone is healthy. o Additionally, orders can be picked up at our Distribution Center in Roseville Monday through Saturday from 11 a.m. to 7 p.m. We are also giving a $25 instant discount for warehouse pickup orders. The address is 10000 Alantown Drive #110 Roseville, CA 95678. It is helpful to call ahead so our team is expecting you. They can be reached at (916) 770-2700. We are monitoring this fast-moving situation and will keep you up to date as things continue to evolve. We are honored to be a part of providing comfort in your homes. Please take care of yourself and your families. Find ways to relax and stay strong and remember we are in this together. Sincerely, RC Willey
UPDATE: New Las Vegas Store Hours
UPDATE: New Las Vegas Store Hours
March 18, 2020 Valued Customers: It is important for our customers to feel safe and comfortable while shopping with us. We’re committed to serving you by closely following the CDC and local government guidelines to prevent the spread of the coronavirus (COVID-19). If you need to make a purchase for your home, we are ready to take care of you. We have essential items including appliances in stock. Our stores remain open, however our stores in Henderson and Summerlin will now be open from 10 a.m. to 8 p.m. so we are closing early. We have a variety of purchase options for you to choose from: PURCHASE ON-LINE – PICK UP AT WAREHOUSE We are open 24 hours a day online at www.rcwilley.com You can make a purchase online and pick it up at will call. Our team will be expecting you and will bring your purchase to your vehicle. ON-LINE Purchases - Shipped Many online purchases can be shipped to your home. SCHEDULE AN APPOINTMENT IN STORE You can easily schedule an appointment in advance with a sales associate. They will be expecting you and quickly help you find what you need in store while keeping social distance. Just visit https://www.rcwilley.com/RC-Willey-Expert-Consultation to schedule your appointment. VISIT OUR STORE DURING OUR NEW HOURS We will help you as quickly and efficiently as we can. DELIVERY Our professional delivery team is making daily deliveries to homes where everyone is healthy. CONTACT US: Our customer service team is anxious to serve you. Just contact your store or sales associate with any questions or concerns. The situation around COVID-19 is changing rapidly. We will continue to closely monitor the situation and we are prepared to quickly adapt. Please visit www.rcwilley.com for the most up-to-date information. Thank you for being a loyal customer. We remain committed to helping you enjoy the comforts of home safely. We will be here whenever you need us.
UPDATE: New Reno Store Hours
UPDATE: New Reno Store Hours
March 18, 2020 Valued Customers: It is important for our customers to feel safe and comfortable while shopping with us. We’re committed to serving you by closely following the CDC and local government guidelines to prevent the spread of the coronavirus (COVID-19). If you need to make a purchase for your home, we are ready to take care of you. We have essential items including appliances in stock. Our stores remain open, however we have adjusted the hours in our Reno store so we now open at 11 a.m. and close at 7 p.m. We have a variety of purchase options for you to choose from: PURCHASE ON-LINE – PICK UP AT WAREHOUSE We are open 24 hours a day online at www.rcwilley.com You can make a purchase online and pick it up at will call. Our team will be expecting you and will bring your purchase to your vehicle. ON-LINE Purchases - Shipped Many online purchases can be shipped to your home. SCHEDULE AN APPOINTMENT IN STORE You can easily schedule an appointment in advance with a sales associate. They will be expecting you and quickly help you find what you need in store while keeping social distance. Just visit https://www.rcwilley.com/RC-Willey-Expert-Consultation to schedule your appointment. VISIT OUR STORE DURING OUR NEW HOURS We will help you as quickly and efficiently as we can. DELIVERY Our professional delivery team is making daily deliveries to homes where everyone is healthy. CONTACT US: Our customer service team is anxious to serve you. Just contact your store or sales associate with any questions or concerns. The situation around COVID-19 is changing rapidly. We will continue to closely monitor the situation and we are prepared to quickly adapt. Please visit www.rcwilley.com for the most up-to-date information. Thank you for being a loyal customer. We remain committed to helping you enjoy the comforts of home safely. We will be here whenever you need us.

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