It’s as easy as 1, 2, 3… 4!
Buy your items online.
It’s that simple. Browse our website, select the items you want and add them to your cart. When you are ready…select checkout.
Select in-store pick up.
In-store pick up is easy and FREE! It’s the big button in the first step of checking out.
We even highlighted it for you.
Receive email confirmation.
With FREE warehouse-to-store shipping, we will send you an email when your items are ready for pick up at your local RC Willey.
Convenient order pick up.
Just come straight to Will Call. We even have a separate entrance, dedicated parking and a loading dock to make picking up your order easy.
It’s fast, it’s simple, it’s FREE!
FREE shipping to your local RC Willey.
With our huge selection and low-price guarantee, shopping at your local RC Willey or online at RCWilley.com is easy and convenient. If your product is not currently in stock at your local RC Willey, we will ship it from one of our warehouses to your local store for FREE. We will even send you an email when it is in stock and ready for pick up.
Shop Online… Your Way.
From the convenience and simplicity of shopping online to the huge selection of furniture, electronics, appliances, mattresses and more; from quality merchandise ready for in-store pick up, or FREE delivery to your local RC Willey store, to our low price guarantee, there are so many advantages and reasons to shop online… your way with RC Willey.
Can I pick up my order the same day?
If your order is in stock at your local store, pick up can be the same day. Sometimes the order needs to be transferred to your local RC Willey from one of our warehouses which takes longer. We will send you an email notification when your order is ready for pick up.
Can I have someone else pick up my order for me?
Yes. However for your protection you will need to set this up ahead of time. Please call 801-461-3844 if you plan on having a friend or relative pick up your order and we will be happy to make the arrangements.
Why do I need to show my ID?
For your protection, at the time of pick up, customers will be required to present a current state-issued photo ID that matches the name on the order, as well as the credit card used to purchase the product. PayPal orders only require a state-issued photo ID.
What are the available hours for in store pick up?
Most RC Willey stores are open Monday - Saturday from 10 am to 9 pm. Please note that hours may vary on Holidays or special sale events. Our Nevada Distribution Center is open Monday - Saturday from 10 am to 8 pm.
When I pick items up at the store, do they come assembled?
Many times yes, but some items may still require assembly at home.
If I need to return an item, do I need to disassemble it?
No. Please bring items back "as is" and take any returns to Will Call at your local RC Willey location.
Can I use my RC Willey rewards toward online orders?
Yes. There is a place to enter the rewards information in the checkout process, and for current rewards you may be prompted to apply it to your purchase.
Can the sales person that has been helping me at the store get credit for the sale if I purchase on the website?
Yes. There is an area in the checkout process where you can add the sales associate’s name to give him/her credit for your order.