Red AI-100R Portable Ice Maker - 21999

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Red AI-100R Portable Ice Maker

Name: Red AI-100R Portable Ice Maker
SKU: 4613872

NewAir Appliance AI-100R SKU: 4613872

333 Reviews Write a review

21999

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	Shipping: Free Shipping Within Continental US Fulfilled by Luma Comfort Corporation
	Christmas delivery on this item is guaranteed on orders placed before December 15th
	Store Pickup: Not Sold In Stores
	Assembly: Minor assembly required

Description
Features
Specs
Related
Q&A
Reviews

Description

NewAir AI-100R Portable Ice Maker
The NewAir AI-100R portable ice maker in hot designer red provides an amazing 28 pounds of ice per day. Portable enough to use anywhere, indoors or out, this ice machine is compact to fit on countertops or tables, wherever you need it. No installation is required - just pour water into the tank and press start to make ice. Choose from 3 ice cube sizes and get ice in as little as 6 minutes.
Available for Online Purchase Only. Assembly required. Not eligible for 5 Star Express Delivery.

Features

3 cube sizes
Makes 28 lbs. of ice per day
Electronic controls
Side mounted drain
6-15 minute production time
9 pieces of ice per cycle
Add water indicator
Full basket indicator
Product Warranty 1 Year

Specifications

Collection	Icemaker
Dimensions	11.25"W x 13.88"D x 14.63"H
Shipping Weight	29 lbs.
Finish	Red
Projection	28 lbs. of ice per day
Watts	120
Volts	115
Amps	2.7

Q & A

NewAir Appliance Icemakers Reviews

Red AI-100R Portable Ice Maker is rated 4.8 out of 5 by 333.

Rated 5 out of 5 by Ice maker GREAT PRODUCT This was bought as a gift for my Daughter, she loves it, it makes the perfect size cubes, and is quiet. I would buy it again and again!

Date published: 2018-08-06

Rated 5 out of 5 by Smiller This ice maker is exactly what I was looking for. Our ice maker in our freezer has quit working and I searched for a replacement. We decided to go with the counter top ice maker and just make bags of ice whenever needed them. We make as many bags of ice in one day and put them in our upright freezers to use at any time. This machine has worked great for us.

Date published: 2018-08-05

Rated 5 out of 5 by Mama Rose Totally recommend this ice maker Easy to use, quiet, quick production of ice! We use ours daily and love it!

Date published: 2018-08-03

Rated 5 out of 5 by Kathy I would definitely buy again & tell my friends! It is very easy to use, and convenient in the fact that you don't need to mess with ice trays that take forever!

Date published: 2018-08-03

Rated 5 out of 5 by Trecia I would recommend I've had it sitting on my counter since purchasing for my husband at Christmas. He fills his 64 ounce sonic cup (which I also purchased a case of as a Christmas gift. The man loves his ice) at least 5 times a day! It keeps up!! Have not had a single problem with it.

Date published: 2018-08-03

Rated 5 out of 5 by MiMi I Love it! Easy and convenient! I bought one for my husband and we liked it so much that we bought 2 of our daughters one each for their upcoming weddings. My 4 year old granddaughter knows how to work it herself. Just add the water to the fill line and make sure the power button is on, she told me. The customer service rep, Jessica, has been so helpful in case we had any questions and or concerns.

Date published: 2018-08-02

Rated 5 out of 5 by DebB LOVE IT! We take our ice maker camping and save $$ on ice for the cooler, drinks. Exactly what they advised it would be. A must for all camping trips.

Date published: 2018-08-02

Rated 5 out of 5 by Pam Works Great Working great for camping and is fast and easy to use.

Date published: 2018-08-02

Rated 5 out of 5 by Sir Edward A must for your camping trailer. Bought this last year, Is the first thing I plug in when we set up for camping. Gives us ice within 10 minutes of start up. Produces plenty of ice. I think it's the best thing we have purchased for our camper (of course we love ice in our drinks)

Date published: 2018-08-01

Rated 5 out of 5 by Lori Great Gift Idea! I bought two portable ice makers as gifts. Good friends of mine had each purchased a beach vacation home and I wanted something nice and practical to get them. Both of them love the ice makers. They are able to entertain without lugging bags of ice home. I think it makes a perfect gift and I will likely buy another.

Date published: 2018-07-31

Rated 4 out of 5 by Dianna B. QUICK ICE I've had this unit for about 6 months now and have enjoyed it. The process of making ice is very quick, about every 11 minutes! The only drawback I have is that the ice melts too fast in the holding tray before the red light comes on to notify me that the tray is full. Wish the holding tray was more insulated.

Date published: 2018-07-31

Rated 4 out of 5 by Karen I would buy this product again. I bought this because we always have to buy ice when we have company over and I was tired of having the ice chest sitting in the kitchen. This is attractive and sits on the counter. When the ice melts the water is used to make more ice. You just add water when the reservoir gets low.

Date published: 2018-07-31

Rated 5 out of 5 by the cat perch Dependable for home use We have had our portable ice maker for over a year now and use it almost on a daily basis. It works tirelessly and produces enough ice throughout the day to handle our family of four. We do make sure to clean the system regularly because we have hard water, but with that said we have gotten more than our money's worth from this machine.

Date published: 2018-07-31

Rated 5 out of 5 by boydreese So glad we bought this product!!! We use this product almost everyday...we go through a lot of ice in our house. Love having the choice of 3 different sizes of ice. Was surprised at how fast it made ice when we first tried it too. We would and have recommended this ice machine to friends and family. We have no complaints about this product. One of the best investments we have made.

Date published: 2018-07-30

Rated 5 out of 5 by Doglover619 Best Investment Ever Made/ Tabletop Portable Icemaker Moved to rental property and found icemaker in refrigerator could not keep up. Purchased NewAir Al-100 28 Pound Portable Ice Maker in August 2017. This unit was the best investment that we have ever made. With the whole family using reusable water bottles frequently, the ice maker in our current refrigerator could not keep up. With the unit shown above, we now have ice when we need it. Highly recommend this portable ice maker. We've never had a problem with it.

Date published: 2018-07-30

Rated 3 out of 5 by Vet It works I love than you can choose the siz of the ice cubes. I hate that the ice holding tank is not refrigerated so the ice melts if you don't use it right away.

Date published: 2018-07-29

Rated 5 out of 5 by Michelle Great product! My husband got me the ice maker for our travel trailer. It is so easy to use and clean. Wonderful product

Date published: 2018-07-27

Rated 5 out of 5 by Just Me Pleased with this ice maker. I am pleased with my ice maker. I've had no problems and it works as described. Easy to maintain. Produces amount of ice we need. Only thing I'd like different is if it could be quieter when making the ice. It's not loud, but I can hear it from my kitchen to my living room.

Date published: 2018-07-27

Rated 5 out of 5 by MYQbeauregard Great and works very well It’s a fun and great working product. Produces lots of ice

Date published: 2018-07-26

Rated 5 out of 5 by Just me I would buy this product again, best little Ice Maker Love this Ice Maker, I use it almost every day. I just put in a little under a gallon of water, and the ice comes out the perfect size. And so clear, I really like the shape off the cubes. I use water from the store so easy buy a couple gallons on hand and it works Great.

Date published: 2018-07-24

Rated 4 out of 5 by none NEWAIR ICEMAKER GREAT PURCHASE !!!---NEVER RUN OUT OF ICE AGAIN...USING FOR GET TOGETHERS, BOATING, AND EVERYDAY. YOU WILL NOT REGRET YOUR PURCHASE. GOOD BUY.

Date published: 2018-07-24

Rated 2 out of 5 by Careful Where Do You Add Water? Nothing assures or shows you were to add water. Someone apparently thinks it's obvious. I'd like to see where the water is intended to go to make sure I don't void the warranty or damage the machine.

Date published: 2018-07-16

Rated 5 out of 5 by Amy Ice Machine I bought this ice machine for my husband last year. He loves it! We entertain a lot and ice is always a must. Great purchase!!!

Date published: 2018-05-04

Rated 5 out of 5 by Heather love it! I love my ice maker! It runs perfectly , and I love that you can choose from three different sizes of cube.

Date published: 2018-05-03

Rated 4 out of 5 by Mummay So far so good. So far so good. The first one we got broke after 4 months. We have only had this one going for a month so far so we are keeping our fingers crossed. Makes ice nice and quick.

Date published: 2018-05-01

Rated 5 out of 5 by Ice maker Nice ice maker We use it for personal ice.

Date published: 2018-04-30

Rated 4 out of 5 by Coachlord66 Nice Very Nice product, affordable for every day use

Date published: 2018-04-30

Rated 5 out of 5 by Lifezgood Great Product Great product and is very quick when making ice.

Date published: 2018-04-30

Rated 5 out of 5 by Ja Love It! I absolutely love this ice maker. We use it daily. It keeps.up with our family. Easy to clean

Date published: 2018-04-28

Rated 5 out of 5 by Mandy Great product! Great product overall!

Date published: 2018-04-27

Rated 5 out of 5 by Rhonda I would buy this product again bought this for my daughter-n-law for Christmas the whole family loves it, they have 4 kids so they really go through the ice, and there is always plenty of ice in there.

Date published: 2018-04-27

Rated 5 out of 5 by Brandy I LOve the convenience of this appliance! I don't have an ice maker in my refrigerator, so this makes all the ice I need and more!

Date published: 2018-04-26

Rated 5 out of 5 by Moe This Ice Machine is an excellent product! Primarily used for ice-cold drinks.

Date published: 2018-04-26

Rated 5 out of 5 by CEF the Chef I will buy this ice maker again and again! I got this as a Christmas gift. Works well. Recycle the ice and make new cubes if I don't use it within a certain amount of time.

Date published: 2018-04-24

Rated 5 out of 5 by Ice Guardian Greatest ice macine ever! We ordered 2 of these ice makers to make ice and have a supply for the employees of our small company. I am the official guardian of the machines and I have used them every week day - 8 hours a day - for 2 years to make ice and never have had a problem.! AWESOME!

Date published: 2018-03-27

Rated 5 out of 5 by dad We love our ice makers use it at home and loved it so much I gave it to my married family members for Christmas. They all love their New Air ice makers.

Date published: 2018-02-16

Rated 5 out of 5 by Debbie Very helpful when my ice maker stopped working! Very good product. Water pump went out and they are sending me a new part.

Date published: 2018-02-05

Rated 5 out of 5 by cameron_linda Living in Phoenix....I hate making ice cubes with the tray I hate making ice cubes with the trays and my refrigerator does not have an ice maker. Living in Phoenix, the weather is warm a great deal of the year and I enjoy ice in my water. I had another ice maker from another manufacturer that I enjoyed, but when it broke, I wanted something nicer. This machine is much quieter and it holds more ice. I like the draining on the side rather than the bottom. I'm glad I updated to this ice maker -- it's just nicer than the old one.

Date published: 2018-01-31

Rated 5 out of 5 by Grandpa Poppy Review of the AI-100S Portable Ice. Really like the portable ice maker.

Date published: 2018-01-29

Rated 5 out of 5 by Glenn This is an exceptionally made ice maker. Makes lots of ice all day long

Date published: 2018-01-29

Rated 5 out of 5 by Catlee68 Great product Great ice machine we never run out!

Date published: 2018-01-26

Rated 5 out of 5 by Classic Metals Perfect for our office breakroom! We use this ice maker in a small office employee break room. We have small dorm refridgerators and not much room for ice storage in those. This is perfect! It is a replacement for the older ice maker which was larger and took up more counter space. I like the design of this one, and the compact area it uses leaves room on the counter.

Date published: 2018-01-18

Rated 3 out of 5 by Nick Love product but need upgrade quality of parts. The product is great when it works but the scoop where the motor turns has rusted and the plastic scoop broke twice. Company is great and help me replace the parts. You tube video shows how to replace parts. Mine is broken currently but I will by another $20 scoop and re- enforce it myself this time with extra plastic and see if it lasts longer.

Date published: 2018-01-09

Rated 5 out of 5 by Scott D Great Capacity and Very Quiet If you are looking for a great ice maker, look no further than the AI-100 (I purchased the White). I purchased this product as a Christmas gift for my Wife for when we have people over or when we go camping since she doesn't like bagged ice. She loves it and we had to test it out Christmas morning. Well, first off it holds a lot of water in the reservoir (1 gallon) and the ice was perfect. The machine is super quiet. So far we are really happy and excited to use it more in the future

Date published: 2018-01-02

Rated 5 out of 5 by Norma Is really good and like has work I happy with my ice maker I happy with my ice maker is really good and quiet.

Date published: 2017-11-22

Rated 5 out of 5 by Vince Great service Great customer service and product support.

Date published: 2017-11-13

Rated 5 out of 5 by Chris Very good ice maker... As some other reviews have stated, the machine started making noises. However, I contacted customer service and they were more than happy to fix or replace the item with no shipping cost! This is what I consider excellent customer service, and for that reason alone, I would buy again!

Date published: 2017-11-07

Rated 5 out of 5 by slicvic yes,it is amazing i love this machine and the quality service of the air and water team.

Date published: 2017-11-06

Rated 5 out of 5 by Tiffani Great Product Great Low-maintenance Ice Maker in a sleek cool design.

Date published: 2017-11-02

Rated 5 out of 5 by AF Wilbanks Great customer service!!! I purchased my Al-100 about 11 months ago. It died. Called customer service and was promptly assisted with warranty on the unit. Customer service representatives Elijah and Seymon were very eager to get the ball rolling and replace my unit. Very customer oriented and knowledgeable and fast!

Date published: 2017-11-01

Rated 5 out of 5 by Lover of Ice I would buy this product for family and friends Love the fact it is small and doesn't take up much counter space. It is quiet and makes ice over night. With 3 kids it keeps ice on hand all day long.

Date published: 2017-10-30

Rated 2 out of 5 by Terri O Will not buy again Had the ice maker for about 1 1/2 years and it died. Residue build up from the water is bad... and we used filtered water. Cleaning the inside around where the ice cubes come out to the bin is impossible.

Date published: 2017-10-28

Rated 5 out of 5 by Kali Finally all the ice I could ever want and fast! My husband and I travel full time in our fifth wheel and have always wanted an ice maker. One of the downsides of tiny living is limited amenities in your rig. But this ice maker makes our tiny house a home. I love having ice cold water and the tiny ice tray in our tiny freezer wasn't cutting it. This was so nicely packaged (double boxed) so easy to set up. I had ice ready to go 10 minutes after setting up. Since I am currently pregnant I want ice cold drinks and this has saved my bacon! I now have ice cold water, pop and my husband can make ice cold cocktail. Can't wait to have guests over and have ice for them! What a luxury! It is a sleek and clever design that is easy to fill. I recommend anyone traveling in a RV get one if they love ice cold drinks like us! *Disclaimer- this item was sent to us for review but all opinions are our own.

Date published: 2017-10-26

Rated 5 out of 5 by Kcfunn Quick & Easy Ice Maker! Quick, quiet ice production that surpasses that of my built in ice maker in my refrigerator! Great for when hosting parties or having guests over for game night! Christine in customer service was great at assisting me with ordering my replacement exhaust fan!

Date published: 2017-10-19

Rated 1 out of 5 by Ricky Bobby USA Mine only lasted 8 months and it stopped making ice. It broke after 8 months and just stopped working, not producing any ice. Unfortunately, no customer service to help me get it fixed. Worked awesome for 8 months, until it BROKE.

Date published: 2017-10-18

Rated 5 out of 5 by None Yes I'm glad to see that the plastic tray has been redesigned hopefully the drive motor will not break it so easily

Date published: 2017-10-13

Rated 5 out of 5 by Beckett Would recommend for college students I use this product everyday as a college student. It's nice to be able to get different ice cube sizes easily without having to use ice cube trays and the small freezers here.

Date published: 2017-10-06

Rated 5 out of 5 by Larry A Must Have This product is a must for gatherings and parties. For someone like me who host Sunday Football Gatherings at my house, this little bad boy here does the job! I don't have to worry to about running to grab ice for my cold drinks!

Date published: 2017-09-20

Rated 4 out of 5 by Dave the Camper I would buy this product again. We use it camping all day long to fill ice chests.

Date published: 2017-09-13

Rated 5 out of 5 by Cindy I would buy ano Like the ice cubes and the size of it

Date published: 2017-08-28

Rated 5 out of 5 by Nina Great Product! I've had the ice machine for 5 years and use it in my classroom 24-7 (not in the winter months). It's a great machine and does well producing ice.

Date published: 2017-08-25

Rated 1 out of 5 by STC Not even a year old This product is gently handled and maintained yet in less than a year it does not make ice.

Date published: 2017-07-27

Rated 1 out of 5 by Jamie the Engineer This product is poorly engineered and built to fail This unit has broken down so many times over the past few years I have lost count of how many times I have had to fix it. These are the things I have fixed so far: defective relay switches, cracked ice box, faulty condenser fan and rusted out ice box motor. This unit is also has a terrible mesh filter in case you have hard water. The water detecting sensor will corrode and will not supply water to the ice box. The ice detection sensor only works half of the time and causes the ice basket to overfill. This is the worst engineered product I have ever seen and built using the lowest quality parts available. I would not recommend this product or similar products to anyone.

Date published: 2017-07-25

Rated 5 out of 5 by mark I would buy again Reliable, makes cubes quickly. Depending on end use, you can change the size of the cube. When running, it can be a bit noisy.

Date published: 2017-07-11

Rated 5 out of 5 by Renee Amazing customer service!!! I love my ice maker so much! It sits on my kitchen counter and I use it every single day. It recently broke but it's covered by warranty and the customer service has been truely amazing! I need a new label sent to me since the first one expired and Mary sent me another very quickly. They respond to all emails promptly and are extremely helpful. Because of the wonderful customer service, I will be a lifelong customer and will recommend new air to everyone I know! Thank you so much!

Date published: 2017-04-10

Rated 4 out of 5 by Tthib I would buy this again I love this ice maker

Date published: 2017-04-05

Rated 4 out of 5 by Tthib I would buy this product again I love this product. However the ice making case broke because it jams. We have used it two years.

Date published: 2017-04-04

Rated 1 out of 5 by Sunny I will never buy again I have 3 of this ice maker, all 3 have quit working. 2 of the 3 the ice making tray has split where it attaches to the motor. I did not see this item for purchase on the parts list. I will NEVE buy one of these piece of junk again, there are much better brands to buy that will last as it should. I am sure this company is aware of this problem and have not done anything and will not do anything. I would be surprised this review will even be posted

Date published: 2017-02-25

Rated 4 out of 5 by Mike After about a year the pump broke on our unit the water pump broke after a year and we ordered one from New Air... the sales person was Lisa Femino and she was very friendly and helpful. SHE NEEDS A HUGE RAISE! You need more employees like her. I was ready for the typical hassle you get when you go thru this but she was Fantastic!

Date published: 2017-02-24

Rated 5 out of 5 by Health Office Great little machine! We use this machine every single day in our busy elementary health office. Its been a very good little machine, very reliable, just add water; however, at 4 months old it started making very loud noises, still trying to figure it out.

Date published: 2017-02-22

Rated 5 out of 5 by Obergallatin Excellent Solution For Entertaining This was a perfect solution to our lousy refrigerator icemaker that takes forever to recover when emptied. This portable machine makes ice in about ten minutes and keeps making it as fast as you can use it. I empty the ice in the morning when its full and put it in a ziplock bag in the freezer because I'm paranoid about not having enough ice. We rarely have to use this stored ice.

Date published: 2017-02-02

Rated 5 out of 5 by Terri Just Wonderful! I purchased this ice maker because I got tired of wasting money fixing my refrigerator freezer ice maker, and regret I didn't do it sooner... This "bad boy" pumped out the cutest little cylinders of ice in about seven minutes and kept on until the basket filled up. Woo hoo! My ice woes are over.. Well worth the money! I have to also mention that the customer service is top notch! When I had a mix up with my order they were "Johnny on the spot" Thanks to Mary in customer service and her dedication to make sure I was satisfied I'm a happy camper! I will be a repeat customer in the future:))

Date published: 2016-12-18

Rated 5 out of 5 by Dr. Bob Most Excellent Ice Maker & BEST Customer Service Ever!!! Although I had issues with the original machine I purchased, I contacted NewAir and spoke with an agent named Lisa. She arranged for quick replacement of my machine, which arrived in a timely manner. She was friendly, expedient, understanding, and cooperative in making sure that the transaction went through ABSOLUTELY FLAWLESSLY! Best customer service experience I have had in YEARS! In addition, best ice maker out there. HIGHLY RECOMMENDED!!!

Date published: 2016-11-07

Rated 5 out of 5 by Mr. "T" Great little machine. So far we have used the ice maker in our covered outdoor kitchen to provide ice during pool parties and it has worked great. We start it a couple of hours before the guests arrive so the basket is full to start. With as many as 10 guests, there was no problem keeping up with ice demand - never ran out. Sure a lot better than dealing with bag ice.

Date published: 2016-10-07

Rated 5 out of 5 by Rog awesome ice maker! We use this for everyday uses as well as parties. Use it everyday and it really works great!

Date published: 2016-10-05

Rated 4 out of 5 by Howard the Director of IT Yes I use the unit in my office and it's on all the time. So I always have ice for whenever I need it.

Date published: 2016-10-04

Rated 5 out of 5 by Kate A hard little worker. Does a great job! Works as advertised.

Date published: 2016-09-26

Rated 5 out of 5 by Needs lots of Ice! This is our 2nd one, Great machine! We use it for Ice 365 days a year, The largest cubes are quite substantial. It's a work horse, we love it!

Date published: 2016-09-20

Rated 5 out of 5 by Bradmaster Great product from an amazing company! I purchased a portable ice maker (Al-100s) and love it! Was originally a gift for my wife and has become a stable in my kitchen! The motor on mine quit working. But! Upon informing the customer service dept of what had happened they very politely apologized. In my email the following moment I had received an email with a tracking # for my replacement! In 2 days I had my new one at no cost for shipping this new one or to have my other one sent back for repair! In short great product from an even more amazing company!!! Thanks again for the above and beyond phenomenal service!

Date published: 2016-09-20

Rated 5 out of 5 by Jim the iceman Running 24/7 for four years now! Looks good on the counter and we can use our own filtered water for great taste. Very easy to clean. We keep this running 24/7. Been 4 years now. But the plastic basket just broke so we need to find this part and replace.

Date published: 2016-09-17

Rated 4 out of 5 by Ice-Crazed Lady I would definitely buy this product again This product has been great for me and I have used it almost daily for the year that I have had it. The ice making box cracked recently and I am not sure how that happened since I never move it other than to completely empty and clean out the inside. However, the customer service and response to replace the part was excellent so I will be back to my daily ice making and enjoying in no time.

Date published: 2016-09-13

Rated 5 out of 5 by Theresa My husband is fascinated by this machine. This is my second Newair ice maker. The first one just wore out. Had it for several years, loved it, so I bought another one. I even talked my sister into getting one! This Is the only purchase my husband doesn't mind me making.

Date published: 2016-08-25

Rated 1 out of 5 by bruce junk!!!!!!!! bin that holds water during freezing cracked and it doesn't hold water anymore.

Date published: 2016-08-14

Rated 5 out of 5 by KCMom Fantastic Ice Maker! This portable machine is amazing. I had never heard that you could even buy a portable ice maker before! We set it up next to our fridge on the counter and the whole family loves it and we make plenty of ice to get us all through the day . Easy to use and makes ice so fast - it even surpasses what our large family needs in one day - can't say enough great things about it - it is so convenient and makes such good ice - if you have a lot of people needing ice on a daily basis and your fridge ice maker cannot keep up with the demand - this is the item for you!

Date published: 2016-08-05

Rated 5 out of 5 by AngieTheShopper Great product!~ Great ice maker!

Date published: 2016-05-28

Rated 5 out of 5 by granny I would buy this product again. we are pleased with the product

Date published: 2016-05-11

Rated 5 out of 5 by Woodpro A great icemaker for my house bar. We party every Friday and this unit keeps us in ice. It's great

Date published: 2016-05-02

Rated 5 out of 5 by Braveheart Great ice machine! I love cold drinks. In fact, I cannot drink enough water if it's not icy cold. That is when I found this great option. Highly recommended.

Date published: 2016-04-22

Rated 5 out of 5 by Katie I would definitely recommend this icemaker. Our icemaker stopped working in the fridge. I love that we can change the size of the cubes. We plan on using it on our deck this summer. It's so easy to use.

Date published: 2016-04-12

Rated 4 out of 5 by Jeff Great product makes more ice than our family of five can use We have used this ice maker for three years without any issues but the water pump has failed due to an unfiltered water source. Not the manufactures fault. I called NewAir and a new water pump is on the way. Can't wait to put the new water pump in and get back to camping. This ice maker has traveled over 30K miles in our camper and it does its thing.

Date published: 2016-04-11

Rated 5 out of 5 by LJ Awesome!! We use this whenever we have the family all together, not only does it work great, the kids love it!

Date published: 2016-04-10

Rated 5 out of 5 by Cassie Best customer service ever! After months of corresponding with 4 employees to try and repair the unit myself, I just received a brand new unit when I was only expecting the one I sent back for repair. Everyone I dealt with was friendly, professional and patient. The unit works beautifully and looks nice on the kitchen counter. I would definitely order from Luma again and highly recommend it to others. Great experience!

Date published: 2016-04-05

Rated 5 out of 5 by ICEMAN COMETH AWESOME Ice machine! Great investment, would buy again Got rid of reverse osmosis so haven't had ice in a while without buying a bag to place in freezer but required too much room. Searched for over a year before deciding on this model. Extremely happy makes daily, enough for ice as needed for two people. Air-Water has the BEST prices & FREE shipping & NO sales TAX!!!!

Date published: 2016-04-03

Rated 4 out of 5 by Jenn Great Product Product works great. We did have the pump go out after 3 months but we received a replacement pump quickly and we are back in ice again. Service was awesome.

Date published: 2016-03-28

Rated 4 out of 5 by Nicole I would buy this product again. Great product and company to deal with !

Date published: 2016-03-25

Rated 4 out of 5 by Jenn We have ice again Machine works well, we did have the pump break but we received a replacement pump fairly quickly and we were back in ice in no time.

Date published: 2016-03-25

Rated 5 out of 5 by sueb love it I've used it at cook outs, party's and every day use. Several of my friends have asked were I got it

Date published: 2016-03-25

Rated 5 out of 5 by lesley I LOVE my NeAir Portable Ice Maker My son bought the ice maker for me after our refrigerator ice maker broke -- again. I have used it several times a week for over three years and can't imagine being without it.

Date published: 2016-02-12

Rated 3 out of 5 by Hank Wife loves the soft ice Machine works well, but based on our experience and feedback from others, I am concerned about long-term reliability - my son figured out what was wrong this go-round and we replaced the ice-making tray that had cracked and wouldn't hold water. This happened less than a year from purchase and hoping we have a longer run from here.

Date published: 2016-02-11

Rated 5 out of 5 by On the road Customer Service Prompt relpy The customer service team was very quick when I requested information about replacement parts. Great Job!!!!!

Date published: 2016-02-03

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