IT Help Desk - Night Operator

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IT Help Desk - Night Operator

Location

Corporate Office
2301 S 300 W
Salt Lake City, UT 84115

Hours

Full-time

Starting Wage

$10.52

Starting Wage Max

$10.52

Schedule

Wednesday & Thursday 7pm to 7am & every other Friday & Saturday 7pm to 7am, occasional Sunday

Description

Starting wage $10.52 and we also offer a Great Tuition Reimbursement Program!

RC Willey is searching for a motivated professional to assist our IT Department. This unique, three-quarter time position is ideal for working students.

RC Willey offers competitive benefits to all full time associates including:

  • A Great Tuition Reimbursement program!
  • Medical, dental, and vision insurances
  • Vacation & sick leave
  • 401(k) with company match
  • Profit sharing, employee discounts, Sundays off and more!
  • JOB RESPONSIBILITIES:
    • Responsible for answering incoming calls and assisting RC Willey associates with problems associated with the UNIDATA system.
    • Responsible to research and solve issues concerning sales orders, credit memos, inventory transfers, and data conflicts between users.
    • Responsible to monitor and maintain the WMS system for locks.
    • Record and log all help desk calls.
    • Refer associates to the proper IT or on-call associates to assist with problems if needed.
    • All other duties as assigned.
    MINIMUM JOB REQUIREMENTS:
    • Must have high school diploma or equivalency.
    • Must have basic computer skills-MS Office experience preferred.
    • Knowledge of RC Willey computer systems and business applications preferred, but we are willing to teach.
    • Must be organized and professional.
    • Must be self-motivated and able to work with minimal supervision.
    • Demonstrated customer service, interpersonal, and problem solving skills needed as well as demonstrated dependability.
    • Must pass a thorough drug test and criminal/employment background check.

    Bookmark and Share Posted: August 14, 2019
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