Customer Service (In-bound Call Center)

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Customer Service (In-bound Call Center)

Location

Las Vegas Distribution Center - NDC
4300 Flossmoor St
Las Vegas, NV 89115

Hours

Full-time

Schedule

Monday through Saturday with a day off during the week (Sundays off)

Description

We offer a great Tuition Reimbursement Program for employees!

R.C. Willey is looking for a motivated, hardworking, career-minded, and enthusiastic Call Center Customer Service Associate at our Roseville Distribution Center. We provide competitive benefits including medical, dental, and vision insurances, 401(k) with company match, profit sharing bonus, employee discount, Sundays off, paid vacation, sick time, and more.


DUTIES AND RESPONSIBILITIES

  • Receiving and responding to customer calls and support efforts regarding customer concerns, delivery concerns, sales issues, and service center issues.
  • Providing assistance to Delivery and Customer Service Departments in handling customer issues and/or concerns.
  • Providing back up and support to Will-Call customer service as assigned.
  • Ensuring that all calls/customers are assisted in a timely and professional manner.
  • And all other duties as assigned by management.

  • JOB REQUIREMENTS

  • Positive attitude towards R.C. Willey and our customers.
  • Must have the ability to handle difficult situations with customers.
  • Must have general typing, data entry, and 10-key computer skills.
  • Great communication and interpersonal skills.
  • Customer service experience preferred.

  • WHAT YOU GET...

  • Tuition Reimbursement
  • Health, dental, vision, life, disability, and supplemental insurances.
  • Paid sick, vacation and holidays.
  • Flex-Spending accounts.
  • Bookmark and Share Posted: May 16, 2019
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