Customer Service (In-bound Call Center)

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Customer Service (In-bound Call Center)

Location

Nevada Furniture Warehouse - NDC
4300 Flossmoor St
Las Vegas, NV 89115

Hours

Full-time

Schedule

Days

Description

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Starting wage is $11.84 with a job step!

RC Willey is searching for an extraordinary Customer Service Representative to assist us in our Delivery Department.

RC Willey offers competitive benefits to all full time associates including medical, dental, and vision insurances, vacation & sick leave, 401k with company match, profit sharing, tuition reimbursement, employee discounts, Sundays off and more!

JOB RESPONSIBILITIES:

  • Responsible for receiving and responding to customer calls and support efforts regarding customer concerns, delivery concerns, sales issues, and service center issues
  • Provide assistance to Delivery and Customer Service Departments in handling customer issues and/or concerns
  • Provide back up and support to Will-Call customer service as assigned
  • Ensure that all calls/customers are assisted in a timely and professional manner
  • All other duties as assigned.

  • MINIMUM JOB REQUIREMENTS:
  • Ability to show initiative and handle customer complaints.
  • Excellent communication and customer service skills.
  • Knowledge of RC Willey computer system.
  • Ability to multi-task, have excellent time management skills and attention to detail.
  • We require all employees to undergo a criminal background check and drug screen.

    If you are qualified for this position, please click on the link below to complete an application.

    Bookmark and Share Posted: October 9, 2020

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