Customer Service Rep. - Parts Department

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Customer Service Rep. - Parts Department

Location

Nevada Furniture Warehouse - NDC
4300 Flossmoor St
Las Vegas, NV 89115

Hours

Full-time

Starting Wage

$12.78

Starting Wage Max

$12.78

Schedule

Monday through Saturday with a weekday off, Closed Sunday

Description

Starting Wage is $12.78 per hour with increase eligibility.

R.C. Willey is searching for extraordinary Customer Service representatives in our parts department at our Intermountain Distribution Center location.

BENEFITS WE OFFER

  • Fantastic employee purchase discounts!
  • Medical, dental and vision benefits.
  • Generous Paid time off beginning first day of hire.
  • Tuition Reimbursement.
  • 401(k) with company match and much more!

    JOB RESPONSABILITIES

  • Ordering parts for customers, tracing parts not received, corresponding with manufacturing concerning allowances, charge backs and returns.
  • Receiving parts inventory, credit and returns to vendors, researching lost items, follow-up calls to vendors, and coordinating with RTV team leader.
  • Keeping constant communication with customers about their parts orders.
  • Updating arrival times for parts.
  • Keeping reports updated.
  • All other tasks assigned

    ALL SUCCESSFUL APPLICANTS

  • Ability to work independently.
  • Fantastic typing skills.
  • Computer knowledge and Microsoft Office experience preferred.
  • Excellent interpersonal skills to be able to work with associates at all levels of the company and vendors.
  • Good attendance
  • Must pass a background check and drug screen.

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