Customer Service Call Center Representative (California)

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Customer Service Call Center Representative (California)

Location

Sacramento Distribution Center, California
10000 Alantown Dr #110
Roseville, CA 95678

Hours

Full-time

Starting Wage

$12.00

Starting Wage Max

$12.00

Schedule

Monday through Saturday with Sundays and 1 Additional Weekday Off

Description

We offer a great Tuition Reimbursement Program for employees!

R.C. Willey, the largest volume furniture retailer in Northern California, is looking for a motivated, hardworking, career-minded, and enthusiastic Call Center Customer Service Associate at our Roseville Distribution Center. We provide competitive benefits including medical, dental, and vision insurances, 401(k) with company match, profit sharing bonus, employee discount, Sundays off, paid vacation, sick time, and more.


DUTIES AND RESPONSIBILITIES

  • Receiving and responding to customer calls and support efforts regarding customer concerns, delivery concerns, sales issues, and service center issues.
  • Providing assistance to Delivery and Customer Service Departments in handling customer issues and/or concerns.
  • Providing back up and support to Will-Call customer service as assigned.
  • Ensuring that all calls/customers are assisted in a timely and professional manner.
  • And all other duties as assigned by management.

  • JOB REQUIREMENTS

  • Positive attitude towards R.C. Willey and our customers.
  • Must have the ability to handle difficult situations with customers.
  • Must have general typing, data entry, and 10-key computer skills.
  • Great communication and interpersonal skills.
  • Customer service experience preferred.

  • WHAT YOU GET...

  • Tuition Reimbursement
  • Health, dental, vision, life, disability, and supplemental insurances.
  • Paid sick, vacation and holidays.
  • Flex-Spending accounts.
  • Company contributions to Health Savings Accounts.
  • 401K with company match.
  • Café that has great food choices.
  • Incredible employee discounts!
  • Wellness program with incentives.
  • Work/Life balance.
  • SUNDAYS OFF!

  • All qualified applicants may apply online at www.rcwilley.com. We conduct thorough employment/criminal background checks and drug screens.

    Bookmark and Share Posted: May 15, 2019
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