Customer Service Phone Representative

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Customer Service Phone Representative

Location

Utah Furniture Warehouse - IDC
256 S 5500 W
Salt Lake City, UT 84104

Hours

Full-time

Starting Wage

$16.00

Schedule

Monday - Saturday: 11:30 AM - 8 PM with a day off during the week

Description

Starting Wage: $16 per hour + Work from Home Possibility.

RC Willey Home Furnishings has been serving our community for nearly 90 years. With a foundation built on trust, our employees get more than just a paycheck. We are committed to helping each other succeed and balance work with life responsibilities and opportunities. With benefits such as paid time off, flexible schedules, tuition reimbursement and a comprehensive health care plan, we only want the best for our team.


WHAT YOU WILL GET:
  • Flexible, friendly work environment.
  • Paid Time Off Starting your first day.
  • Paid Holidays.
  • Excellent Employee Purchase Discounts.
  • A Tuition Reimbursement program.
  • Medical, Dental, Vision insurance including HSA, Life and Disability coverage and more.
  • Access to Company medical clinic and services.
  • Paid Parental Leave.
  • Annual Company Profit Sharing.
  • 401(k) with company match and more!

  • WHAT YOU WILL BE DOING:
  • Receive and respond to customer calls regarding questions, concerns, delivery, sales and service issues.
  • Provide phone assistance to delivery, customer service and store departments.
  • Follow up with customer issues and service requests in a timely and professional manner.
  • All other duties as assigned.

  • WHAT YOU WILL BRING ALONG:
  • Excellent communication, customer service and problem solving skills needed.
  • Must have the ability to handle difficult situations with customers.
  • Basic computer and typing skills needed.
  • Must be able to multi-task, pay attention to details and follow through with assigned tasks.
  • Must be dependable, self-motivated and able to work with minimal supervision.

  • WE WILL HELP YOU SUCCEED

    We provide onsite training and one on one coaching from our support staff. Once trained and with proven performance, associates will have the option to work from home. Overtime may be required depending on workload. To help keep our employees and customers safe, we perform a criminal background check and drug screen.

    Join Our Team! Click on the link below to complete an application.

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