Customer Service Call Center Representative (CA)

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Customer Service Call Center Representative (CA)

Location

California Warehouse
10000 Alantown Dr #110
Roseville, CA 95678

Hours

Full-time

Starting Wage

$15.75

Starting Wage Max

$15.75

Schedule

Monday-Saturday, with Sundays and 1 additional weekday off

Description

RC Willey Home Furnishings has been in business for nearly 90 years. With a foundation built on trust, our employees get more than just a paycheck. We are committed to helping each other succeed. With benefits such as paid time off, tuition reimbursement and a comprehensive health care plan, we only want the best for our team.


We are looking for a motivated, hardworking, career-minded, and enthusiastic Call Center Customer Service Associate at our Roseville Distribution Center.


WHAT YOU WILL GET:

Starting wage is $15.75 per hour.

  • Paid Time Off Starting your first day.
  • Paid Holidays.
  • Incredible employee discounts!
  • A Tuition Reimbursement Program.
  • Medical, Dental, Vision insurance including HSA, Life and Disability coverage and more.
  • 401K with company match.
  • Annual Company Profit Sharing.
  • SUNDAYS OFF!

  • WHAT YOU WILL BE DOING:

  • Receiving and responding to customer calls and support efforts regarding customer concerns, delivery concerns, sales issues, and service center issues.
  • Providing assistance to Delivery and Customer Service Departments in handling customer issues and/or concerns.
  • Providing back up and support to Will-Call customer service as assigned.
  • Ensuring that all calls/customers are assisted in a timely and professional manner.
  • And all other duties as assigned by management.

  • WHAT YOU WILL BRING ALONG:

  • Positive attitude towards R.C. Willey and our customers.
  • Excellent customer service and problem solving skills.
  • Basic computer and typing skills needed.
  • Great communication and interpersonal skills.
  • Must be able to multi-task, pay attention to details and follow through with assigned tasks.

  • WHAT WILL HELP YOU SUCCEED:

    We provide onsite training and one on one coaching from our support staff. Overtime may be required depending on workload. To help keep our employees and customers safe, we perform a criminal background check and drug screen.


    Join Our Team! If interested you must apply online at www.rcwilley.com/jobs.

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